Patient Information

Our Office Policies

We look forward to seeing you on your scheduled appointment date. We will be contacting you a few days prior to your appointment to confirm the appointment date and time, pre-register your demographic information and remind you to have a driver available to take you home after the appointment if needed. When you check-in for your appointment, we will need to copy your insurance card(s) in order to bill your insurance company.

Office Hours

For information or to schedule an appointment, please call our Libertyville office at (847) 367-4277 or Gurnee office at (847) 672-8373

Appointments & Cancellations

With the exception of serious emergencies, it is expected that you keep all of your appointments. If you need to reschedule an appointment we require 24 hours notice. In such a case, please call our office and arrange for a make-up appointment with one of our patient care coordinators.

To schedule an appointment please call us at (847)367-4277. We understand that your schedule may change and that emergencies arise. If you are unable to keep your appointment, we ask that you provide us with 24-hour notice. Please extend us this courtesy so that other patients may be seen.

Emergencies

Call us at (847) 367-4277  or  (847) 672-8373  anytime. One of the doctors in the group is always available for advice or care for true INTERNAL MEDICINE emergencies. After office hours, our answering service will take your message and immediately contact one of our doctors. Our telephone number is answered 24 hours a day, 7 days a week.

Payment

The LAKE COUNTY INTERNAL MEDICINE ASSOCIATES accepts cash and personal checks as well as the following credit cards:

• Visa
• MasterCard
• Discover

We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, and Discover for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.

Patient Forms

The LAKE COUNTY INTERNAL MEDICINE ASSOCIATES provides our patients with office forms for your convenience. We recommend you print and fill these forms prior to your appointment to save time.

• Patient Registration
• Medical History
• X-ray Records Release
• HIPAA Compliance
• Consent
• Financial Agreement

Note: These files are in PDF format. If you do not have Adobe® Reader® on your computer, you can download it for free by clicking here.

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